Writing Tips • Mind your mind-set • Think like a visionary • Writing vs. strategic writing • Get rid of stuff • Simple is not popular • Each web site is a puzzle • 4 elements of a web site • How to cook a web site • Use a table outline to build and expand • Include strategy at every step • Build on and around your core • Move from cloudy to clear • Build a cloud outline • Start with the Bow and Arrow tool • Build with verbs and nouns • Writing is a lot like building • Why you should focus on one reader • Talk before you write • Establish your direction • Don’t color your world • Develop your own process • Empower small teams • Write for one reader • Flip your writing process • Avoid “preventative” • Don’t use “utilize” • Avoid “located in” • Say NO to “in order to” • Only one space after a period • Show interest in your client • Get to the core of your message